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Zest launches AI concierge that finds restaurants and books reservations over text

Luis Cabral ·

Zest today launches an AI concierge that finds restaurants and books reservations over text, according to TechCrunch. The tool targets the indecision and back-and-forth of group dining plans by coordinating choices in a single thread. Its relevance rises as messaging-based AI helpers spread and as restaurants lean on digital reservations to fill tables and curb no-shows.

TechCrunch reports Zest’s agent gathers participants’ tastes, surfaces options, puts them to a vote, and then confirms the booking. The service works inside text conversations, collecting preferences and moving the group to a decision before placing the reservation, a pitch aimed at those moments when no one can agree on where to eat, TechCrunch says. What to watch next: pricing, rollout timing, and any ties to major reservation platforms as Zest scales. [Developing. This article will be updated.]